MAIN DUTIES AND RESPONSIBILITIES:
Master solutions, products, manuals and operations
Diagnose equipment and product incidents in the factory or in the field
Resolve incidents involving equipment and products in the factory or in the field
Diagnose and resolve incidents over the phone with customers
Commissioning of products and all equipment integrated into our products
Training course design
Provide training to customers at the factory and other specified locations.
Perform equipment testing during the manufacturing process
Efficiently resolve any equipment issues
Assemble any commercial equipment at its destination
Travel/commuting/geographical mobility around the world
Total availability when it comes to travel
Assist other departments as needed: manufacturing, R&D, technical office, sales, etc.
Manage official technical services for the equipment integrated into our products.
Skills
- Analytical Thinking
- Quality at work
- Customer Focus
Academic Qualifications
- Intermediate qualification in mechatronics or similar
- Electrical/Electronics/Electrical Engineering/Mechatronics Engineering
- Technical/Higher Engineering
Other required training
- Advanced/professional level English
- Facilities: Electricity, Generators, Plumbing
- Minimum 2 years in a similar position desirable
What's good about work?
- You will be part of the leading company in its sector; our team is dynamic and the working environment is collaborative.
- You will work in the industrial sector: We design, manufacture and market technical products with a strong presence in the domestic and international markets.
- You will have opportunities for growth, expanding your knowledge and contributing your value to new projects.
- You will enjoy professional working conditions and competitive remuneration in line with your experience.
